TERMS AND CONDITIONS
PAYMENT, SHIPPING AND REFUND POLICY 

SHIPPING OF ARTWORK 

  • After a purchase has been successfully processed the artwork will be shipped within 2-3 business days thereafter

  • Artwork is shipped by ground via UPS, FedEx, DHL or Canada Post

  • Artwork is carefully packaged to ensure safe arrival at the destination

  • You, the purchaser will receive a tracking number by email

  • Depending on the location of the shipping address, the package may take up to 10 business days to arrive

  • Artwork is shipped unframed


SHIPPING COST

  • Shipping cost of the artwork is covered by you, the purchaser

  • Shipping is free within Canada and to neighboring US states

  • A shipping/handling fee is added for destinations outside Canada and neighboring US states

  • Taxes are included in the purchase price

  • Duties/Taxes imposed by the recipient's country or state are the responsibility of the purchaser


RETURN POLICY FOR ARTWORK
A refund for returned artwork will be issued: 

  • If artwork is shipped back within the first 7 days of reception

  • If artwork arrives in the same condition and is not damaged in any way

  • Shipping fees, credit card processing fees, handling fees, duty and any other fees or charges will be charged to the you, the sender, who is returning the artwork

  • If the artist receives the artwork in damaged condition, it will be assessed - if it is fixable a partial refund might be issued - at the discretion of the artist

  • If the artwork gets damaged during transportation (before it arrives at the destination), please take a photograph of the damage and contact the artist immediately. A refund and the return of the artwork will be arranged. 


MISCELLANEOUS 

  • Be assured that the images and the description of my artwork is accurate and truthful

  • Artwork is signed by the artist and is ready to be hung

  • A certificate of authenticity is included

  • Mixed media and collage artwork is sealed with an archival UV protection varnish

  • Taking care of acrylic based artwork:  If the artwork becomes dusty, use a clean, soft and slightly damp cloth to wipe the dust away. Do not use any cleaning agents. Avoid displaying artwork in direct sunlight